Because our products are handcrafted and made-to-order, we do not offer refunds or cancellations once an order is confirmed and paid.
We only offer exchanges or replacements in the following cases:
You receive a damaged item
You receive the wrong product
To initiate a replacement, contact us within 48 hours of delivery with photos of the item and packaging.
We do not accept returns or exchanges for:
Change of mind
Minor variations due to handmade nature
Delays caused by courier partners