FAQ

❓Frequently Asked Questions (FAQ)

🛍️ Ordering

Q1: How can I place an order?
You can place an order by messaging us directly on WhatsApp. Just mention the product name or screenshot, and we’ll guide you through the next steps.

Q2: Do you take custom orders?
Yes! We love making personalized gifts. Whether it's a custom rakhi, a themed thali cover, or a gift set, just drop us a message and we’ll work with you to bring it to life.

💸 Payments

Q3: What payment methods do you accept?
We accept UPI, Google Pay, Paytm, and direct bank transfers. All payment details will be shared once your order is confirmed on WhatsApp.

Q4: Is there a Cash on Delivery (COD) option?
Sorry, we currently do not offer COD. Full payment is required before order processing.

📦 Shipping & Delivery

Q5: Do you ship all over India?
Yes! We ship across India via reliable courier services.

Q6: How long does delivery take?
Orders are usually dispatched within 2–4 working days. Delivery timelines depend on your location—typically 4–7 days for metros and 5–10 days for other areas.

Q7: Do you offer international shipping?
Yes, we ship worldwide. Please reach out for a custom shipping quote based on your country.

🎁 Products & Care

Q8: Are the products handmade?
Absolutely! Every piece is lovingly handcrafted—whether it’s a crochet rakhi, embroidered thali cover, or festive accessory.

Q9: Are there any care instructions for the items?
Yes:

• Keep products in a dry place, away from moisture.

• Gently spot-clean with a damp cloth if needed.

• Store rakhis and fabric items flat to retain their shape.

🔁 Returns & Exchanges

Q10: Can I return or exchange a product?
As most items are made-to-order or personalized, we do not offer returns. However, if your item is damaged or incorrect, please reach out within 48 hours of delivery, and we’ll make it right.

📞 Support & Contact

Q11: How can I contact you for queries?
You can message us anytime on WhatsApp at +91-9818833410 or email us at meera@madebymeera.in 

Q12: Can I bulk order for corporate gifts or events?
Yes! We offer bulk gifting options for weddings, Rakhi, Diwali, and more. Let’s talk on WhatsApp and make it special.